Case Study: Duck Donuts achieves scalable growth and data-driven operations with PAR POS (PAR Brink)

Duck Donuts - Customer Case Study

Duck Donuts, a fast‑growing quick‑service franchise, needed to modernize operations to support rapid expansion and replace a legacy server‑based POS. To do that they partnered with PAR POS and converted stores to the PAR Brink Cloud POS software family to gain centralized support and scalable cloud capabilities.

PAR POS implemented PAR Brink Cloud POS across Duck Donuts’ estate, created a centralized IT role, and enabled online ordering and a forthcoming loyalty program. The consolidated reporting from PAR POS delivered measurable benefits — higher guest checks for online orders, the ability to instantly change menus and optimize more than 20 pricing tiers, and faster, more reliable rollouts of new locations.

Duck Donuts

Gary McAneney

President