Case Study: Port of Subs saves time and cuts costs with PAR Technology

PAR Technology’s Better Together Solutions Empower Port of Subs® to Save Time and Cut Costs

Port of Subs, a growing fast-casual restaurant chain, faced operational inefficiencies due to an outdated POS system with limited integration, time-consuming manual back-office procedures, and disjointed payment terminals. To support its nationwide expansion, the company partnered with vendor PAR OPS, implementing an integrated suite of solutions including PAR POS, PAR OPS, PAR Pay, and later PAR Punchh.

The integrated solution from PAR OPS automated back-office tasks, streamlined payments, and enhanced reporting. This resulted in substantial time savings, with one franchisee cutting weekly procedures from 4 hours to 1.5 hours. A seamless API integration with its online ordering platform drove a 10% increase in online sales, and the PAR Pay system saved 45-60 seconds per transaction. These improvements provided the scalability and operational excellence needed for Port of Subs's continued growth.

Port of Subs

Meghan Capello

Vice President of Marketing and Strategy