Case Study: The Melting Pot achieves real-time franchise reporting and tighter operational control with PAR OPS Data Central

How Restaurant Magic helped implement Data Central into a 40-year-old restaurant franchise

The Melting Pot, a 40-year-old restaurant franchise operating 150 units (139 franchised locations) including GrillSmith outlets, faced fragmented back-office systems and inconsistent reporting because franchisees used different POS platforms and ad hoc accounting practices. To gain better expense control, consistent unit performance visibility, and support growth, The Melting Pot engaged vendor PAR OPS to roll out PAR Data Central across the franchise network.

PAR OPS implemented PAR Data Central with POS integrations (Aloha, Squirrel, MICROS, Maitre’D and others), B2B invoicing links, a support forum and training/wiki resources to drive adoption. The PAR OPS deployment delivered real-time performance reporting across the 150-unit system, tightened operational controls, reduced manual invoicing work and improved inventory and labor management — making the brand more attractive to potential franchisees and better positioned for growth.

The Melting Pot

Cindy Smith

Data Central Operations Manager