PAR OPS
12 Case Studies
A PAR OPS Case Study
Military Deli And Bakery Services, Inc. (MDBS) is a subcontractor to the Defense Commissary Agency supplying deli and bakery goods to more than 100 commissaries, including remote sites in Alaska, Hawaii and North Dakota. Their specialized operating model created unusual inventory and sales challenges, and before implementing Restaurant Magic’s Data Central they relied on spreadsheets, paper and faxing—processes that were time-consuming and lacked visibility. After meeting Restaurant Magic at industry trade shows, MDBS chose Restaurant Magic and its Data Central platform to achieve a more user-friendly system and better communication.
Restaurant Magic worked with MDBS (led by Patty Watson) to build a customized Data Central back-office solution that streamlined ordering, inventory, scheduling, timekeeping and payroll. The Restaurant Magic implementation improved purchasing visibility and supervision, produced a noticeable improvement in Cost of Goods Sold, reduced waste through more informed purchasing, and enabled managers to monitor store performance more efficiently; MDBS also cites responsive ongoing support from Restaurant Magic as they roll out additional features like line checks.
Patty Watson
Corporate Director/Chief of Staff