PAR OPS
12 Case Studies
A PAR OPS Case Study
Cousins Submarines, a family-owned fast-casual sandwich chain with nearly 100 locations across Wisconsin, Illinois, and Indiana, was struggling with siloed manual reporting, poor multi-unit visibility, inaccurate inventory counts, and weak labor forecasting. To address these challenges they partnered with PAR OPS, deploying PAR Data Central integrated with PAR Brink POS and the Punchh Loyalty Platform to deliver consolidated, easy-to-digest reporting and better forecasting capabilities.
PAR OPS’ Data Central solution replaced manual inventory processes, added on-demand forecasting and daily KPIs, and tied loyalty data to store performance. As a result, Cousins Submarines saved roughly $250,000 in the first year from inventory improvements, improved food costs by over 2% and labor costs by over 1%, cut inventory reporting time substantially with built-in calculators, achieved system-wide portal adoption, and realized a clear positive ROI from PAR OPS’ solution.
JJ Grube
Director of Finance