Case Study: World Challenge achieves safer, faster compliance management with Papertrail

World Challenge - Customer Case Study

World Challenge, a leading school expeditions company, faced a challenge with its outdated, paper-based system for vetting and tracking the compliance of its global suppliers. This process was time-consuming, prone to errors, and made data difficult to access and analyze. They turned to vendor Papertrail to create a centralized and easily searchable digital store for this critical safety information.

Papertrail implemented a bespoke integration with a safety inspection app, allowing expedition leaders to file reports in real time from the field. This solution from Papertrail drastically reduced the time to process each record by 93%, from five minutes to just 20 seconds, saving over a fortnight's work during peak months. The real-time data improved safety responsiveness and helped World Challenge maintain its trusted position in the market while easing expansion into new territories.

World Challenge

Ben Sapsford

Safety and Compliance Manager