Case Study: SL Tree Care recovers after theft and strengthens equipment records with Papertrail

SL Tree Care - Customer Case Study

SL Tree Care, an arboricultural company, faced a significant challenge when thousands of pounds worth of their essential tree surgery equipment was stolen from their headquarters. They needed to quickly provide detailed evidence of the theft to both the police and their insurers to validate the crime and process a claim. The company used Papertrail, a cloud-based system, to manage their equipment records.

By using Papertrail, SL Tree Care had instant access to comprehensive records, including serial numbers, purchase dates, and photos of all the stolen equipment. This allowed them to immediately provide incontrovertible proof to the authorities and their insurance company. As a result of implementing Papertrail's solution, the police were able to act quickly on the information, and the insurance company validated and reimbursed the entire claim, enabling the business to recover and return to normal operations.

SL Tree Care

Steve Launchbury

Managing Director