Case Study: Dare Valley Country Park defends a personal injury claim with Papertrail record keeping

Dare Valley Country Park - Customer Case Study

Dare Valley Country Park, a local authority-owned outdoor education centre, faced a public liability claim alleging negligence after a student was injured on a mountain bike. The challenge was to provide a robust evidence trail to prove the bike was well-maintained and that their safety procedures were followed, a process that was difficult with their paper-based record keeping system. To improve this, they implemented the Papertrail record keeping system.

Using Papertrail's online system, the centre was able to move all equipment records out of filing cabinets and into a centralized, digital account. This solution made retrieving specific records, like the detailed service history that successfully defended their claim, much faster and easier. The vendor, Papertrail, helped the customer achieve a more efficient and reliable inspection management system.

Dare Valley Country Park

Christopher Roberts

Outdoor Education Development Officer