Case Study: Burger King streamlines workforce planning with Papershift

Burger King - Customer Case Study

Burger King Austria, operated by TQSR Holding and Development, was managing more than 1,000 employees across 50+ restaurant locations and relying on paper notes and Excel for workforce planning, time tracking, and administration. As the chain expanded rapidly, this created growing inefficiencies, made payroll reporting and scheduling more time-consuming, and limited further growth. Burger King turned to Papershift’s Enterprise solution to digitize these processes.

With Papershift, Burger King centralized roster scheduling across all locations, automated absences and vacation requests, improved time tracking with a tablet-based clock-in app, and gained better reporting and compliance support. The result was faster, simpler shift planning, with weekly rosters reportedly created in just a few minutes, real-time visibility for head office, and higher employee satisfaction. Burger King is also working with Papershift to further optimize scheduling using artificial intelligence based on sales and demand.

Burger King

Alexander Feitsch

TQSR Holding and Development