Case Study: RE/MAX Plus achieves 100% agent adoption and paperless efficiency with Paperless Pipeline

RE/MAX Plus - Customer Case Study

RE/MAX Plus, a fast-growing RE/MAX office with nearly 100 top-producing agents, was overwhelmed by a surge in transactions that left the team buried in paper, losing files and repeatedly asking agents for missing documents. Searching for a single, easy-to-use transaction management solution, RE/MAX Plus evaluated several products and selected Paperless Pipeline to replace their paper-based processes.

Paperless Pipeline delivered a simple, mobile transaction management system with 24/7 access and strong support, enabling RE/MAX Plus to migrate roughly 300–400 active pendings and about 100 listings into a paperless workflow over a 6–8 week rollout. The implementation—backed by a temporary data-entry hire and one-on-one coaching—resulted in 100% agent adoption, faster, more transparent workflows, fewer errors and higher agent satisfaction, allowing RE/MAX Plus to scale more efficiently.

RE/MAX Plus

Tavia Ritter

IT Operations Manager