Case Study: Zero Hour Parts halves quoting time and wins more work with Paperless Parts

Zero Hour Parts Fulfills a Need for Speed and Offers 4-Hour Guaranteed Quote Turnaround

Zero Hour Parts, a rapid prototyping CNC machine shop in Ann Arbor, needed to keep pace with its promise of 4-hour quote turnaround times, but its quoting process was slow, paper-heavy, and prone to errors on complex, tight-tolerance parts. Using ERP and Excel-based workflows, the team struggled to handle high file volumes and maintain accuracy for demanding CNC machining jobs.

By implementing Paperless Parts’ centralized quoting software, Zero Hour Parts sped up uploads, improved part recognition, and received manufacturability warnings that helped prevent mistakes. With Paperless Parts, the shop cut quoting time in half, boosted quote throughput by 200%, returned a critical quote 9x faster than before, and increased its win rate by 10%.

Zero Hour Parts

Jesse Sherwood

Manufacturing Manager