Case Study: Hillside Custom cuts quoting time and boosts profits with Paperless Parts and MSC TechMate®

Hillside Custom Cuts Costs, Grows Profits With Paperless Parts and MSC TechMate®

Hillside Custom, a Pennsylvania-based manufacturer serving aerospace, automotive, medical, military, and other industries, struggled to accurately quote highly complex, high-value CNC machining and sheet metal jobs. Their estimators often missed specialty tooling and other hidden costs, which sometimes turned profitable work into costly losses. They used Paperless Parts and MSC TechMate® to help address these quoting challenges.

With Paperless Parts and MSC TechMate®, Hillside Custom gained secure, on-demand access to MSC metalworking expertise through the Paperless Viewer for faster collaboration and better manufacturing recommendations. The result was a 24-hour reduction in RFQ response time, easier training for less-experienced estimators, and improved profit margins by helping the team capture true job costs and make more efficient production decisions.

Hillside Custom

Cassidy Fink

Sales and Customer Relations Manager