Case Study: BTM Industries achieves faster, more consistent quoting with Paperless Parts

BTM Industries Improves Quoting Speed and Consistency with Paperless Parts

BTM Industries, a family-owned CNC machining job shop in Woodstock, Illinois, was struggling with a slow and inconsistent quoting process that took 2–3 days per RFQ. Their team relied on emailed PDFs, printed notes, and separate Excel templates, which made collaboration difficult, tracking old quotes nearly impossible, and pricing consistency hard to maintain. As a result, they sometimes lost jobs to competitors that could turn quotes around much faster.

Paperless Parts provided BTM Industries with a centralized, intuitive quoting platform that works even with PDF-only RFQs, allowing the team to collaborate in one place, use chat for real-time discussions, and quickly search past quotes. With Paperless Parts, BTM Industries now returns quotes in less than a day, has improved quoting accuracy and consistency, and has increased customer satisfaction through faster turnaround and easier RFQ submission links.

BTM Industries

Kyra Tillman

Owner and Operator