Case Study: Kendo achieves seamless, one-click retail content access with Paperflite

How Paperflite Empowered Their Retail Partners Using Content

Kendo, the beauty brand incubator behind brands sold through retailers like Sephora and Ulta Beauty, needed a better way to deliver up-to-date training and product content to retail partners across hundreds of stores. Their previous content platform was hard to navigate, lacked offline access, and made it difficult for field teams to quickly find the right assets.

Paperflite implemented a more intuitive, shoppable content hub with easy tagging, one-click access, offline availability, and analytics to track engagement. The rollout was well received, with users praising its ease of use, and Kendo saw better content discoverability, stronger adoption, and clearer insight into which assets resonated most with teams—helping them improve content strategy and maintain content sanctity.

Kendo

Kate Proto

Manager of Digital Education