PaperCut
110 Case Studies
A PaperCut Case Study
The University of Maryland's Terrapin Works unit faced a significant challenge in managing 3D printing job requests for its campus community. Their outdated, email-based system was inefficient and lacked a clear process for users to submit requests and for technicians to track workflow, creating bottlenecks for their 200 machines across 17 labs.
By implementing PaperCut MF, the university gained a seamless, web-based solution for job requests and workflow management. The results included faster order processing for technicians, a one-stop shop for users to submit and track jobs, and a surprising ability to integrate with other campus systems like payment gateways. This led to an overall increase in the number of orders completed and plans to expand PaperCut's use to other campus services.