Case Study: BIG W achieves simpler, more reliable printing with PaperCut Mobility Print

Big W simplifies printing across 176 stores with PaperCut

The Australian department store Big W, a business unit of Woolworths Group, faced the challenge of replacing the deprecated Google Cloud Print. They needed a simple, reliable printing solution for their Chromebook environment that would reduce single points of failure for their business-critical operation, which handles over 500,000 print jobs weekly. The vendor PaperCut was engaged to address this need.

PaperCut implemented its Mobility Print solution, which integrated seamlessly into the existing print environment. The result was a highly resilient system with no reported product failures across all 176 stores after six months of use. The solution provided a simple native printing experience and faster print speeds, making it significantly easier to support and quickly rule out during any technical issues.

Big W