Case Study: Belfius cuts mailroom admin workload by 33% with Paperbox

Belfius cuts mailroom admin workload by 33% with Paperbox

Belfius, a leading insurer, faced the challenge of streamlining communication distribution within its complex organizational structure. They needed a scalable solution to manage high volumes of unstructured communications without constantly expanding their pre-management team. To address this, they implemented the smart mailroom solution from Paperbox.

Paperbox helped Belfius optimize its process by classifying, extracting, and automating the distribution of communications. This solution automated a significant portion of the workload and integrated with the existing team. As a result, Paperbox enabled Belfius to cut its pre-management team's administrative workload by 33% while handling 75% more case volume.

Belfius