Case Study: Priority Care Transit improves on-time performance and trip efficiency with Pantonium

Priority Care Transit - Customer Case Study

Priority Care Transit (PCT) is a U.S.-based non-emergency medical transportation provider and government contractor for the Department of Veterans Affairs. To reduce manual dispatching, improve routing, and gain better reporting and visibility into its operations, PCT turned to Pantonium for a cloud-based dispatching system with automated route optimization.

Pantonium implemented its routing and dispatch platform with automated trip scheduling, GPS vehicle tracking, and reporting tools. Within three months, PCT increased auto-assigned trips by 30%, improved on-time performance by 25%, reduced cancellations by 9%, and grew trip volume by 8% without adding vehicles.

Priority Care Transit

Arthur Willis

Owner