Case Study: Zapier achieves proactive detection and centralized security visibility with Panther Labs

Zapier boosts security log monitoring to 70% with Panther Labs

Zapier, a software development company, faced challenges with its security operations, including a lack of centralized event logging and an inability to create advanced custom detections. Their security events were spread across disparate sources, with only about 20% being monitored, creating significant visibility gaps. To build a new Detection and Response team, Security Incident Response Leader Michael Kuchera sought a modern solution and chose Panther from Panther Labs.

Implementing Panther's cloud-based SIEM allowed Zapier to centralize security event visibility with out-of-the-box data ingestion and to easily create custom detections using Python. This enabled the new team to move from manual triage to proactive detection. As a result, Panther Labs helped Zapier increase its security log monitoring from 20% to 70% of its data, reduce false positive alerts, improve response times, and save an estimated $400,000 annually in offset tooling and incident response costs.

Zapier