Case Study: Ergodyne achieves high-performance, low-maintenance multichannel eCommerce with Pantheon

Ergodyne Delivers Best-In-Class Product Leadership and Multichannel Distribution with Drupal Commerce and Pantheon

Ergodyne, a 70-person industrial safety company, relied on a legacy Magento platform and inflexible managed hosting that caused frequent downtime, poor performance, high licensing and transaction costs, and heavy manual infrastructure work that consumed about 40% of IT’s weekly time and generated many customer complaints.

Ergodyne migrated to Drupal Commerce and Pantheon WebOps—using Advanced Global CDN, Secure Integration, New Relic, Dev-Test-Live and Git/Bitbucket—to enable a phased Drupal 9 rollout, better security, CI/CD, and lower payment gateway costs. The result: near‑zero customer complaints, dramatically improved performance and reliability, predictable pricing, management time reduced from 40% to 0%, easy site spin‑up, and plans to deploy Pantheon/Drupal across ~30 additional sites (with Klein Tools adopting Pantheon as well).

Ergodyne

Ian Handshy

Developer