Case Study: Concern Worldwide increases mobile donations and reduces overhead with Pantheon

Concern Worldwide Improves User Experience, Increases Donations with SystemSeed & Pantheon

Concern Worldwide is a global humanitarian organization that raises donations through its main site (concern.net) and event platform (showyourconcern.net). Facing high hosting costs, a complex architecture, and a slow, underperforming mobile experience that hurt conversions, Concern tasked its Drupal agency SystemSeed with finding a more reliable, cost-effective platform.

SystemSeed migrated Concern to Pantheon, using Multidev environments to speed development, reduce overhead, and improve site stability. The rebuilt, faster mobile experience drove significant gains — including a reported 60% increase in mobile revenue — along with a 15% boost in mobile donations, a 45% rise in new users, doubled mobile traffic, and higher conversion rates.

Concern Worldwide

Anthony Fox-Davies

Director of Operations, SystemSeed