Case Study: Apigee achieves true multitenancy and cuts update time from weeks to hours with Pantheon

API Management Company Apigee Creates True Multitenancy with Pantheon

Apigee is an API management company that provides a customizable portal for each client, built on a shared core codebase plus client-specific customizations. Their previous hosting setup was multitenant in principle but not in execution: a problem in one customer’s custom code could destabilize others, causing significant downtime and slow, labor-intensive updates.

Moving to Pantheon and using its Upstreams gave Apigee true end-to-end multitenancy with isolated code, databases, traffic, and scalable environments. They now manage ~300 client sites and 1,000+ development sandboxes, can push core fixes to clients without disruption, and have reduced critical update time from weeks to hours—improving stability, enabling customer self-management, and freeing the team to focus on product innovation.

Apigee

Harsh Chevuru

Engineering Leader