Case Study: Sylvan Learning Centers achieves major cost savings and unified multi-location communications with PanTerra Networks' WorldSmart

Sylvan Learning - Customer Case Study

Sylvan Learning Center franchise owners were facing rising costs and operational headaches as they expanded: each location ran outdated on‑premise phone systems and costly POTS lines, carriers and systems were disparate, and email/instant messaging were fragmented. These duplicated expenses and manual processes led to missed calls, heavy on‑site IT/admin burdens, limited hours and inconsistent customer response across locations.

PanTerra Networks’ WorldSmart UCaaS, delivered with VAR partners ACS and ISN, replaced fragmented systems with a single cloud platform for voice, voicemail‑to‑email, IM/presence, SMS, auto attendants, mobile routing and browser administration. The deployment produced immediate savings (examples: $747/month for a five‑center owner, $360/month for a two‑center owner, $204/month for a single center), centralized communications, simpler administration, better after‑hours routing and faster response times—boosting efficiency and customer satisfaction across multi‑location operations.

Sylvan Learning

Nancy Perry

Owner