Case Study: Norwich Housing Authority achieves easier, cost-effective communications with PanTerra Networks

Norwich Housing Authority sets up 4 extensions in 1 day with PanTerra Networks

Norwich Housing Authority, a community government entity, faced complex communication challenges including siloed tools, slow response times, and high costs associated with managing their services. They selected the PanTerra Networks cloud-based UCaaS platform, PanTerra Streams, to unify and streamline their communications.

PanTerra Networks implemented its Streams platform, which provided an easy setup and a user-friendly system for call management, including extensions and after-hours emergency options. The solution proved cost-effective and reliable, saving Norwich Housing Authority money while eliminating the frequent downtime they experienced with their previous provider, allowing them to focus on serving their community.

Norwich Housing Authority