Case Study: Dial Communications achieves secure, efficient document sharing with PanTerra Networks' SmartBox

Dial Communications - Customer Case Study

Dial Communications (Telecom911), a Texas-based telecommunications sales and service company with national distribution, relied on an FTP site to share documents with customers and collaborate internally. The FTP approach proved costly, insecure (shared passcodes allowed unrestricted access), and cumbersome for employees, making document control and efficient collaboration difficult.

PanTerra’s SmartBox replaced the FTP workflow by enabling selective, secure or unsecure document delivery, real-time event notifications, large-file transfers without FTP/VPN, and mobile access from any device. Built-in UCC collaboration tools streamlined editing and communication, reducing costs, improving productivity, and simplifying secure document sharing for both customers and staff.

Dial Communications

Mike Chenault

Lead Technician