Case Study: Leading U.S. Health Insurer scales third-party security with Panorays

One of the U.S. Largest Health Insurers Scales Third-Party Security

Leading Health Insurance Company, one of the largest health insurers in the U.S., needed a better way to manage third-party risk across a rapidly growing vendor network. Its existing GRC tool for third-party risk assessments required heavy customization for questionnaires, workflows, and external communications, making updates difficult, limiting scalability, and creating a time-consuming manual process.

To solve this, the company implemented Panorays’ TPRM platform to automate assessments, streamline vendor communication, and add flexible customization without coding. With Panorays, the insurer now manages 300+ suppliers and expects to onboard 100+ more in the next 18 months, while reducing manual work, improving visibility, generating on-demand reports, and maintaining a 360-degree view of vendor risk and compliance.