Case Study: Mortgage Advice Bureau achieves 12% sales growth and 12% lower attrition with Panopto video onboarding

Mortgage Advice Bureau boosts new adviser sales 12% and cuts attrition 12% with Panopto

Mortgage Advice Bureau (MAB), a leading UK mortgage intermediary, faced a challenge in scaling its onboarding for new advisers while maintaining its high standards. Their previous training model was logistically complex, time-consuming, and prevented new hires from working until completion. To address this, MAB turned to the video platform Panopto to create a more accessible and scalable virtual training program.

By implementing Panopto, MAB enabled on-demand, bite-size video training that advisers could access anytime and anywhere. This solution provided the flexibility needed for their growing workforce. As a result, Mortgage Advice Bureau achieved a 12% increase in sales among new advisers and simultaneously cut user attrition by 12%.

Mortgage Advice Bureau