Case Study: Industrial Training International achieves scalable, on-demand training to close specialized workforce skill gaps with Panopto

How a Professional Training Organization uses Video to Solve a Specialized Workforce Skill Gap

Industrial Training International (ITI), a 25‑year leader in crane, rigging, and load‑handling training, faced a growing skills gap as experienced rigging engineers retired and traditional classroom programs couldn’t scale to meet demand. Clients were often unable to travel for training, and ITI needed a way to deliver its high‑touch, hands‑on instruction online without losing instructional quality.

ITI adopted Panopto to record, manage, edit and deliver video-based eLearning—first for employee onboarding and then for a full rigging engineering curriculum. Trainers across the globe captured nearly 100 hours of lectures, integrated lessons into the LMS, and used Panopto’s mobile playback and searchable ASR/OCR features. The result: consistent, scalable training available anytime/anywhere, reduced onboarding burden on staff, a 27‑hour flagship course (with more courses planned), improved in‑class video delivery, and a sustainable way to preserve and expand specialist knowledge.

Industrial Training International

Christina Lanham

Manager, E-Learning and Digital Services