Case Study: City and Guilds achieves enhanced communications and cost savings with Panopto

Enhancing Communications and Cutting Costs Panopto at City & Guilds

City and Guilds, a global vocational education organisation delivering around 500 qualifications through more than 10,000 centres and with about 1,200 staff, faced inconsistent training and communications across dispersed offices and struggled to ensure new hires and front-line staff had comprehensive product knowledge.

They implemented Panopto’s video capture and management platform to record training, inductions and customer-facing expert briefings, rolling it out with simple demos and Q&A sessions. The easy-to-use solution broadened adoption across departments, cut travel and accommodation costs, saved staff hours, and now offers analytics to further measure and expand its impact.

City and Guilds

Chris Newsome

Learning and Development Consultant