Case Study: Synaptics achieves centralized knowledge sharing and saves 7,000 working-hours annually with Panopto

Centralized Knowledge Sharing Supports Innovation and Saves 7,000 Working-Hours Annually

Synaptics, a leader in human-interface technologies, faced a growing knowledge-sharing challenge as product lines and global teams expanded. Institutional expertise lived with subject-matter experts across three business units and a largely Asia-based workforce with many non-native English speakers, while ad hoc video files and slow, manual production made critical information hard to find or publish quickly.

To solve this, Synaptics launched SynaVision on Panopto — an internal video portal that streamlines recording, automatic indexing/search, playback on any device, in-video quizzes, and fast publishing. The platform drove rapid adoption (40% of employees), hosted 1,000+ videos, cut publish time from weeks to under a day, and is estimated to save the company about 7,000 work-hours annually, while reinforcing a culture of shared expertise.

Synaptics

Minette Chan

Director of Learning Solutions