Case Study: American 1 Credit Union improves internal communications and training with Panopto

American 1 Credit Union boosts training viewership 9% with Panopto

American 1 Credit Union, serving over 60,000 members in Michigan, faced challenges in communicating and training its growing workforce of 200 employees across 16 branches. Internal storage limits, sharing restrictions, and security concerns hindered their ability to manage video content effectively. They turned to Panopto for a solution.

Panopto provided a secure platform for standardized internal communications and on-demand video training. This shifted the organization from inefficient, in-person sessions to a hybrid model, allowing staff to access vital updates and training remotely. The vendor's solution fostered a culture of video, improving engagement and information retention. Panopto's analytics enabled the team to monitor viewership and create engagement reports, contributing to more effective communication.

American 1 Credit Union