Case Study: Symphony Care Network achieves near-real-time frontline data access and $120K annual savings with Panoply

How Symphony Uses Panoply to Arm Frontline Staff with Data

Symphony Care Network, a Chicago-based post-acute care provider, was drowning in operational data from 28 locations—one vitals table alone grew to 250 million rows collected every few minutes. After over-provisioning and under-utilizing Snowflake, Symphony needed a simpler, cost-effective platform to keep data accurate and accessible for frontline staff, and evaluated Panoply as an alternative.

Panoply’s cloud data platform was implemented to automatically sync data (including Google Sheets inputs), store analysis-ready tables, and feed Power BI dashboards, enabling rapid COVID reporting and near–real-time monitoring by clinical teams. Panoply’s responsive support even reduced a slow load to 90 seconds; overall results included a 60% boost in data warehouse productivity, 20% more staff using reports, and $120K in annual cost savings for Symphony Care Network.

Symphony Care Network

Nathan Patrick Taylor

Chief Information Officer