Case Study: Park Dental achieves faster analytics and data-driven scheduling with Panoply

How Park Dental Drills into Their Data with Panoply

Park Dental, a group dental practice with over 150 dentists across 50+ locations, faced a growing data bottleneck as report requests piled up (120+ requests with turnarounds measured in weeks or months). Seeking a scalable, easy-to-manage cloud data warehouse without hiring a full-time DBA, Park Dental selected Panoply’s cloud data platform to modernize its reporting and make insights broadly accessible.

Panoply delivered a managed data platform and support that let Park Dental drill into chair-level, 5-minute scheduling data, improve forecasting, and rapidly spin up COVID-era dashboards. The move cut an overnight SQL process from 4–10 hours to about 1 hour, saw team-wide data governance adoption of roughly 75–90%, and even enabled Panoply Support to restore a deleted database within 2.5 hours — driving measurable efficiency gains and a cultural shift to data-driven decisions.

Park Dental

Adam Bender

Director of Finance & BI