Case Study: White Label Loyalty achieves a 1% churn rate and 200% client growth with Panintelligence

White Label Loyalty - Customer Case Study

White Label Loyalty, a mobile-first loyalty platform serving sectors like food, hospitality and automotive, faced the challenge of analysing large volumes of customer data in real time and delivering sector-specific insights without building a costly in-house solution. Seeking an intuitive, quick-to-deploy analytics capability, White Label Loyalty turned to Panintelligence for a structured business intelligence solution that could surface granular customer behaviour and support personalised marketing.

Panintelligence embedded its analytics platform into White Label Loyalty’s AWS-hosted database, delivering easy-to-use dashboards and real-time SaaS analytics that feed client-specific insight and drive automated marketing. The results speak to measurable impact: a reported 1% churn rate and a 200% increase in client base, Emma’s Diary grew from 20,000 to 350,000 users, La Casita achieved ROI in under six months, and White Label Loyalty is now using Panintelligence to build a machine learning engine to forecast churn.

White Label Loyalty

Achille Traore

Chief Executive Office