Case Study: Iken achieves faster insights and greater client autonomy with Panintelligence

Iken delivers fully integrated reporting in 3 months with Panintelligence

Iken, an independent software company specializing in case and knowledge management solutions, faced inefficiencies with its outdated, inflexible reporting system. Their custom-built reports were resource-intensive and lacked interactivity, hindering their ability to provide clients with rapid, customizable insights. Confronted with a build-versus-buy dilemma for a new Business Intelligence solution, they sought a partner to provide an embedded and scalable tool.

Iken chose Panintelligence for its seamless integration, collaborative approach, and white-labeling capabilities. Implementing the Panintelligence solution with its key "Organizations" functionality allowed Iken to go to market in just three months. The results included faster insights, greater client autonomy for managing their own dashboards, and enhanced data security through secure segmentation. This partnership empowered Iken's clients and strengthened the company's market position.

Iken