Case Study: Nuevo Manantial achieves proactive centralized monitoring and improved SLA with Pandora FMS

Pandora FMS monitoring in the agro-industrial sector

Nuevo Manantial, a South American company that provides internal services to an agro‑industrial group spanning 60+ locations and two regional data centers (Europe and South America), faced growing complexity and no centralized monitoring. This lack of visibility threatened 24x7 availability of critical infrastructure—servers (physical and virtual), storage and network equipment—and risked production downtime and substantial economic losses. After evaluating options, Nuevo Manantial chose the Pandora FMS monitoring solution for its flexibility, scalability and strong cost‑benefit.

Pandora FMS implemented a centralized monitoring platform with training and mass agent deployment to cover infrastructure, services and site links, now running over 500 monitors and roughly 5,000 checks. Pandora FMS enabled proactive alerts and faster incident response, leading to fewer incidents, measurable time and cost savings, improved SLAs and reduced downtime and operational stress for the Nuevo Manantial team.

Nuevo Manantial

Diego Mármol Martínez

Global Infrastructure Coordinator