PandaDoc
136 Case Studies
Case Study: SupportNinja increases close rate by 20% with PandaDoc interactive proposals
A PandaDoc Case Study
SupportNinja - Customer Case Study
SupportNinja is an outsourcing firm that provides affordable customer support to emerging startups. To win more business and let clients focus on growth, they needed a faster, more engaging way to create and deliver proposals, quotes, contracts and NDAs.
By adopting PandaDoc, SupportNinja streamlined document workflows and added interactive elements like images and videos to proposals and contracts. The change boosted their close rate by about 20% and generated positive customer feedback on the interactive content.
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SupportNinja
Cody McLain
Chief Executive Officer