Case Study: RadialSpark achieves a 20% higher close rate and eliminates document errors with PandaDoc

PandaDoc has helped RadialSpark increase their close rate by 20%

RadialSpark, a software development and consulting firm that builds custom Salesforce solutions for SMBs and enterprises, was hampered by a manual, PDF-based sales document process. Proposals, SOWs, NDAs and MSAs suffered from versioning, workflow and completion problems that slowed deals and created errors across the sales organization.

RadialSpark migrated all documents to a single cloud platform with PandaDoc for creation, storage, sending, signing and integrated Stripe payments. The change cut document creation from days to under an hour, increased close rates by 20%, eliminated document errors and revisions, and made it easier to train remote sales consultants and scale the business.

RadialSpark

Michael Rockford

Co-Founder, and CEO