Case Study: Pilkington Law Firm achieves 5x faster document turnaround with PandaDoc

How Pilkington Law Firm 5x’d their document turnaround time

Pilkington Law Firm, an immigration-focused legal services firm, struggled with slow, manual handling of client agreements and invoicing. To streamline its document workflows and improve productivity, the firm adopted PandaDoc, using its document automation, templates, eSignatures, and HubSpot integration.

With PandaDoc, Pilkington Law Firm moved from paper-heavy processes to a digital workflow that made customizing documents take minutes instead of hours or days. The results were significant: document turnaround time improved 5x, errors dropped by 62%, and productivity increased by 63%, helping the firm respond faster to clients and focus more on core legal work.

Pilkington Law Firm

Brian Gill

Director of Marketing