Case Study: Nomad reduces customer acquisition costs by 20% with PandaDoc

How PandaDoc slashed Nomad’s customer acquisition costs by 20%

Nomad, a property management platform for small-scale landlords, was struggling with slow proposal and lease creation because sales reps had to manually gather customer information and build agreements across systems. As Nomad expanded from 10 to 50 states, this bottleneck made faster deal execution and seamless document management a priority, leading them to choose PandaDoc with its API and HubSpot integration.

PandaDoc automated proposal generation from data entered in Nomad’s customer portal and let reps finalize and send agreements directly from HubSpot, while PandaDoc Payments helped collect onboarding fees earlier in the sales cycle. The result was a 91.67% reduction in proposal creation time, a 20% drop in customer acquisition costs, and more than $50,000 collected in the first month through early payments.

Nomad

Will O’Neil

Head of IT & Strategic Enablement