Case Study: Big Brothers Big Sisters simplifies volunteer applications with PandaDoc

Big Brothers Big Sisters of Northwest Arkansas simplifies its volunteer application process with PandaDoc

Big Brothers Big Sisters of Northwest Arkansas, a one-on-one mentoring organization, needed a better way to recruit trustworthy volunteers and manage sensitive application information. Previously, applicants had to visit the office to complete paperwork in person, which created barriers to participation, especially as COVID-19 pushed the team to modernize. The organization turned to PandaDoc to make the volunteer and partner application process easier and more secure.

With PandaDoc, Big Brothers Big Sisters moved applications online, restricted access through sent links, and integrated documents with Salesforce for centralized storage and consistency. The result was a smoother workflow across the organization, stronger security for personal data, and an increase in volunteer inquiry-to-match rates. PandaDoc helped improve community involvement and removed a major paperwork bottleneck for the program.

Big Brothers Big Sisters

Laura Basch

Community Engagement Manager