Case Study: 2X increases customer satisfaction and sales with PandaDoc

2X increases customer satisfaction and sales with PandaDoc

2X, a Marketing as a Service business, was growing quickly and needed a faster, more effective way to handle hiring and sales documents. The team had to send offer letters and employment contracts quickly to avoid losing candidates, while also improving the customer experience in sales. They turned to PandaDoc to support these document workflows.

PandaDoc implemented electronic signatures and digital documents to streamline onboarding for new hires and clients. As a result, 2X increased sales and customer satisfaction, while freeing the team to spend more time on campaign execution and less on contract creation and negotiation. PandaDoc also helped 2X use interactive documents to guide customers through service selection and campaign assets.

2X

Domenic Colasante

Chief Executive Officer