Case Study: Zausner Foods achieves a rapid, on-budget EHP7 upgrade and zero critical issues with Panaya

Zausner Foods Beats EHP7 Upgrade Deadline with Zero Critical Issues

Zausner Foods, a New Holland, PA–based dairy manufacturer with over 1,000 employees, had been running SAP ECC 6.0 since 2009 and needed to upgrade to EHP7. Cathy Kenlin’s five-person applications team supports 406 users across multiple plants and faced mounting risk and support challenges—delays had caused unresolved issues (for example, a BW extractor problem) and made the large upgrade difficult to scope and staff.

Zausner leveraged Panaya CloudQuality™ Suite (Change Analytics and Test Accelerators) to prioritize medium- and high-risk areas—particularly custom RF transactions—and had business users create reusable test scenarios that IT could closely monitor. The upgrade completed in four months, on time and on budget, standardized testing practices, and went live with zero critical issues.

Zausner Foods

Cathy Kenlin

Applications Manager