Case Study: Sohonet improves Salesforce visibility and change confidence with Panaya

Sohonet manages 3,000 companies’ worth of complexity with Panaya

Sohonet, a global provider of connected cloud services for the media industry, faced challenges managing its heavily customized Salesforce org due to a lack of visibility and documentation. With a dual-role admin, they needed a solution to quickly troubleshoot issues, simplify complex areas, and safely make changes without disrupting workflows. They turned to Panaya's Change Intelligence Platform to gain the necessary visibility and understanding of their system.

Using Panaya, Sohonet's team gained critical visibility into field connections and automations, enabling them to resolve issues quickly and plan changes with confidence. The solution saved significant time in investigating problems and identifying dependencies for a major object redesign. Panaya provided Sohonet with the ability to efficiently manage, clean up, and optimize their Salesforce org, ensuring successful enhancements and adherence to best practices.

Sohonet