Case Study: Shiseido accelerates SAP UAT and meets its upgrade deadline with Panaya

Shiseido completes SAP upgrade in 5 months with Panaya

Shiseido, a major global cosmetics company, faced a significant challenge in upgrading its SAP system from ECC EHP4 to EHP6. With a tight 5.5-month deadline, they needed to mobilize nearly 80 testers across 11 European countries for User Acceptance Testing (UAT). Their outdated process, managed with error-prone Excel files, lacked visibility, collaboration, and real-time progress tracking, creating a major bottleneck for the project.

By implementing Panaya, Shiseido automated and streamlined its UAT process. The Panaya solution provided real-time visibility, automated tester notifications, and centralized tracking. This enabled Shiseido to complete the entire upgrade in just five months, with the UAT phase taking only five weeks. The results provided a reusable test repository and comprehensive training documents, leading Shiseido to roll out Panaya to other global divisions.

Shiseido