Case Study: OTTO Office reduces SAP change delivery timeline by 2 months with Panaya

OTTO Office cuts SAP upgrade timeline by 2 months with Panaya

OTTO Office GmbH & Co KG, a major German B2B online seller of office supplies, faced a significant challenge with its first major SAP upgrade. The project was driven by a business need to enhance return processing, but the implementation of their planned tool, SAP Solution Manager, failed despite external consultancy support. Needing to scope the project and avoid a long halt in development, they turned to the vendor Panaya for its solution, Panaya Test Dynamix.

Panaya provided OTTO Office with transparency and foresight into the end-to-end project, significantly reducing overall testing time and the defect correction period. The Panaya solution automated documentation and delivered a 24-hour turnaround on test analysis. As a result, the OTTO Office team delivered the upgrade on time with no critical post-go-live issues, estimating a time saving of 6-8 weeks on the project timeline.

OTTO Office GmbH & Co KG