Case Study: Memphis Light, Gas and Water achieves faster, more accurate Oracle testing with Panaya

Memphis Light, Gas and Water streamlines testing with Panaya and builds a 17,000-script test repository

Memphis Light, Gas and Water (MLGW), a major three-service municipal utility, faced challenges in managing testing for its Oracle E-Business Suite upgrades and patches. Without a dedicated testing team, MLGW relied on inefficient manual processes like spreadsheets, which were time-consuming and posed a risk to business continuity due to the complexity of their integrated systems. They sought a solution to standardize documentation and create an efficient testing workflow.

Panaya implemented its Test Dynamix platform to address these needs. The solution provided MLGW with a centralized master test repository, automated defect management, and real-time visibility into testing status. This enabled precise, risk-based testing and streamlined the entire process. As a result, MLGW saved significant time and effort, engaged self-motivated testers, and ensured business-critical continuity. Panaya's solution was so effective that MLGW plans to expand its use to other applications like Taleo.