Case Study: Emburse saves time and improves Salesforce deliverables with Panaya

Emburse saves time and improves Salesforce deliverables with Panaya, supporting 12 million users

Emburse, a global leader in spend optimization, faced a challenge in ensuring its Salesforce changes did not disrupt business users. The CRM Technology Team needed to proactively identify potential roadblocks and conduct thorough impact analyses for new features, such as a CPQ reimplementation, to avoid costly system rebuilds and lost revenue. They turned to the vendor Panaya for a solution.

Panaya provided Emburse with a cloud-based Change Intelligence Platform to quickly search metadata and conduct impact analyses. This solution streamlined their process, saving significant time and improving the quality of deliverables. The results included quick and accurate work estimations, minimized disruptions during project rollouts, and an organized plan for managing technical debt, providing the team with great peace of mind.

Emburse