Case Study: Clinical Ink streamlines Salesforce changes with Panaya

Clinical Ink cuts Salesforce change time from days to minutes with Panaya

Clinical Ink, a global life sciences company, faced significant challenges with its highly customized and complex 10-year-old Salesforce org. The company needed to understand its infrastructure, plan projects, and convert Process Builders to Flows without risking existing configurations. To overcome these Salesforce complexities, Clinical Ink turned to the vendor Panaya and its Change Intelligence Platform for comprehensive impact analysis.

By implementing Panaya's solution, Clinical Ink gained visibility into its org's backend infrastructure, allowing it to quickly and safely execute changes and cleanup projects. The results included an optimized org that meets Salesforce best practices, the ability to fulfill business requests at a fast pace, and significantly reduced onboarding time for new team members. Panaya enabled the team to accomplish in minutes what would have previously taken days.

Clinical Ink