Palo Alto Networks
658 Case Studies
A Palo Alto Networks Case Study
Xerox, a Fortune 500 global leader in workplace technology, faced significant cybersecurity challenges including an inflexible and expensive MSSP, a fragmented array of legacy tools, and the immense complexity of acquiring a much larger company, Lexmark. To reduce risk and reclaim control, they partnered with Palo Alto Networks and implemented the Cortex XSIAM platform to unify their security operations and transition to an in-house SOC.
By deploying Palo Alto Networks Cortex XSIAM, Xerox consolidated its tech stack and leveraged AI-driven automation to fundamentally transform its security operations. The solution enabled Xerox to integrate the Lexmark security team in 90 days, eliminate all Tier 1 analyst roles, and automate 82,000 hours of work annually. This resulted in $10.2 million in direct cost savings over five years, a 73% increase in automatically resolved issues, and the elimination of 770 hours of monthly exposure to medium-high severity threats.